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You’re Going to Get Punched in the Face

26 Mar

Can I write a blog based on the alleged entrepreneurial wisdom of Mike Tyson?  Sure I can!

The title comes from a quote attributed to the former heavyweight champion of the world,  “Everybody has a plan, until they get punched in the face.”  The origin of the quote was actually from another former champion, Joe Louis, who said:

Every fighter’s got a plan until they get hit

That’s what differentiates “entrepreneurs” from “managers”.  Managers manage.  They plan.  They build structure.  They strive for comfort.  Many “can’t take a punch”.  They use language like, “those are the rules”, “that’s how we do things here”. I believe that’s why many large companies have difficulty maneuvering.  It takes a different mindset.

Entrepreneurs KNOW they’re going to get punched in the face.  So what?  It’s just a punch in the face.  No big deal.

…. but what if you get knocked down?   You get back up.

…. but what if you get knocked out?  You start again.

Does that mean entrepreneurs are fearless?  I don’t think so, I think it’s that their drive, their belief, is bigger than their fear.

The first entrepreneur I ever met was my late uncle, Bill Ricci.  He never went to college (that was reserved for the oldest son in this 1st generation Italian-American family, Bill was #2).  Bill was a self-taught engineer, an idea guy with seemingly unlimited energy.  My mother tells the story of when he had mortgaged everything he owned and things he didn’t own (my grandmother’s house), to get through the tough times.  In all the years I knew him,  I never saw any sign of worry, concern.  He was emotional, yes.  Boisterous. Full of life. Angered easily, laughed easily, but I never saw any sense of uncertainty.  You were never in doubt on where Bill Ricci stood on a topic.

Cambridge Tool & Mfg, now part of Pace Industries, was started by Uncle Bill in 1945.  It was an incredibly successful company, mostly because Uncle Bill knew it would be.

That’s what it’s all about.

– RTR

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All Business Is The Same, It Just Looks Different

22 Mar

Chairman of La Rosa’s Pizza, T. D. Hughes, is fond of saying, “All Business Is The Same, It Just Looks Different”.  Well, I’m here to tell you as I begin day 4 at Vinimaya, when you talk about small, entrepreneurial software companies, it doesn’t look different either!

Examples:

Next man in:

This phrase is typically heard in a sports context (or military, I suppose).  When someone ‘goes down’, the next man (woman) in picks up the task and runs with it.  No one needs to ask, no one waits for permission.  It just gets done.  With one Client Service Manager stuck in business travel purgatory, another stepped in to solve a pressing customer issue.   The new guy (yours truly)  didn’t have to do anything, in fact, I didn’t even know it happened until after the problem was solved.

We’re overworked AND driven:

In my initial interviews with my team, there were comments that I more or less expected, walking into a role that had been largely vacant for 3-4 months.  People needed to vent, but even through the turmoil and frustration, nothing gets in the way of doing the right thing for the customer.  There is no one RIP here (‘Retired In Place”).

Diplomacy:

There is always a delicate balance between doing what’s right for the customer, and doing the customer’s job for them, especially with a product that is such a key element of the customer’s procurement infrastructure.  The level of diplomacy required is significant.  Seeing this diplomacy at work is great, I’ve seen some examples already that would make Dale Carnegie smile.

Not Enough Time for Quandrant II:

The self help ‘bible’ of the 1990’s “The Seven Habits of Highly Effective People” talks to the value of ‘Quadrant II activities‘, the activities that are important, but not urgent.  The speed and urgency of everything that goes on in the small entrepreneurial software company environment tends to drive quadrant II activities back into the shadows.  I believe my job is to help facilitate a proper balance.

Well, that’s enough for now, nearly a week in and still lovin’ it.

– RTR